ABOUT US

providing
customer
experience
excellence

Note from the Founder & CEO

I personally believe that our very distinctive aspiration for providing customer experience excellence is fundamentally shaped by our state of mind and unconditionally associated with greatness and majesty.

We are too often driven by narratives and stereotypes, rather than by the luxury ease to explore legendary brand experiences which ultimately become lifetime memories.

The aspiration at JBX & Company is being unique and not uniform, we are seeking for stimulation not standardization and providing psychological comfort to your clients by being personalized, reliable and purposeful.

Our objective view towards customer excitement, storytelling, and your omnichannel brand experience combined with the strong focus on the investments and interactions with all your stakeholders is key to drive sustainable growth and our mandate to lead you to success.

Jochen Becht

Brand promises

Founded in 2022, JBX & Company helps premium and luxury brands unfold and transform their customer experiences into an emotional and seamless integrated success story.

We help your brand to evaluate and deliver on the next level customer experiences, and work with you to develop programs that support a strong and long lasting brand strategy as well as business culture.

Identity

What defines us?

Striving for your ultimate luxury brand- and client experience.

What drives us?

Challenging the status quo for pushing you constantly one step ahead.

What’s our passion?

Utilizing neuromarketing techniques to curate a unique and immersive brand- and client adventure.

What’s our focus?

Transforming your business into the pinnacle of effortless client experience under the lens of sustainable growth.

OUR VALUES

AMBITION

Utilizing neuromarketing techniques to curate a unique and immersive brand and client adventure.

HONESTY

We want our partners and their clients to be true to themselves and their values, that implicates we must lead by example.

EFFORTLESS

We strive to consciously elevate and promote our clients into their own flow which implicates the least possible distraction yet unconscious amplification of their lifestyle and values.

BESPOKE

We make our partners feel like home, we create a place so unique, individual and customized that grounds their life wherever they are or go. By that we tailor their very own and bespoke blueprint of their individual flow.

RELEVANCE

By constantly challenging the perspective we are being creative and innovative and doing things that we believe are relevant yet exceeding the expectations of our partners.

UNCOMPROMISED

Our conviction is to understand our clients expectations as an uncompromising ideology which eventually forces to constantly be out of the norm.

PURSUIT FOR SUCCESS

We don’t understand success as a destination but as an iterative journey towards the lead of every game. Thus, we strive to constantly help our partners to improve their knowledge, decisions and especially the quality of their purpose.

LUXURY

We understand the apex of luxury experience as being completely free. Thus, we are breaking up boundaries and always striving for the ultimate best by focusing on and implementing the balance of emotions, traits, memories and expectations. Thus, luxury is invariably the combination of the quality of our partners purpose along with the attraction of beauty pinnacled into having the time to enjoy it.

OUR MISSION & VISION

JBX Mission

”JBX & Company to be the worlds most renowned consulting, brand engagement and coaching company who enables and amplifies the supreme level of an effortless and luxurious lifestyle experience”

JBX Vision

“We strive to make your client the uncompromised pinnacle of your brand story through an effortless, unprecedented and bespoke luxury experience.”

Our Approach

Luxury Client Experience

The unconditional exclusivity requires a brand strategy which let your prestigious community identifying with an exceptional quality and delivering on all promises related to product, service and overall experience superiority.

Thus, our expertise is based on synergizing your brand strategy with the quality of your product, services and related experience. Giving your brand the ultimate luxury edge by curating communities who organically and sustainably act as brand amplifiers is our key strength.

Neuro
Marketing

The ultimate key of curating an impactful client experience is the understanding that most decisions a are made unconsciously but triggered by individual senses such as emotions, attitudes, cues and preferences.

Thus, our expertise is based on the entire playbook of neuroscience which is focused on emotional cues and how to utilize those for segmenting clients into respective limbic clusters as well as speaking the language a client understands and desires.

Consumer Behaviour

In order to conceptualize, execute but also integrate a meaningful experience seamlessly into the lifestyle of a client it requires a deep understanding of every facete of the behaviour of a consumer. This allows to learn, transform and elevate a luxury and meaningful experience in real time.

Thus, our expertise in gaining relevant behavioural information from clients is based on data science, look alike modelling, market research and segmenting clients into relevant clusters.

Whether we partner with you for a strategic consultancy project, lead your project management, help you tailor an impactful coaching and training program or curate and execute an exhilarating brand experience. Our lean process and operational support is based on efficiency, flexibility, execution and sustainable success.

We guide you to success by providing you all answers to your questions.

We guide you to success by providing you all answers to your questions.

JBX Team

JBX Management & Consulting

Jochen Becht

Managing Director &
Senior Management Consultant

Christian Heller

Senior Management Consultant

Oliver Schauss